Processing information and turning it into a quality event, program, paper or report is a part of being a leader. With ASU online, I had to go back to school at a collegiate level and try to understand the concepts with the help of articles, videos and lots and lots of chapter reading in my courses. No matter what you are trying to process information for, it's important to take your time and pay attention to the detail. As I've learned through my educational journey, always ask questions if there is any doubt.